Chat Etiquette

What is Bingo Lingo? Jackpot Gala has a Free Bingo game that is designed to be enjoyed by all players. In order to allow the service we must outline a strict set of rules when playing in chat.

Chat is used to add an extra element of fun to your bingo game and therefore we ask that you use this service responsibly.

Jackpot Gala reserves the right to actively remove a player from the site for a serious violation of the chat rules on the online bingo games.

Please observe the following guidelines for chat etiquette;

1. NO complaining in chat. All complaints must be directed to the support so as not to disturb the flow of chat or cause a confrontation. If you have submitted a help ticket and have not yet received a response, please allow staff adequate time to respond to your ticket.

2. Players are not permitted to slander or Jackpot Gala employees or affiliates.

3. Speak all players politely and in a friendly way at all times.

4. Player is chat should be treated with respect. Language that is abusive or aggressive will spoil the game for most players and will not be tolerated. Chat rooms are for extra fun; please do not abuse this.

5. Do not use indecent language; this includes swearing, sexual comments and racist insults.

6. Since we have males in our membership, please ladies, discuss female problems when only females are in chat.

7. Please do not impersonate other players in chat.

8. Be both a considerate winner and share your success in the correct manner. Similarly, share in the happiness of other players’ success and please congratulate them.

9. When playing bingo, choose a username that is appropriate. If you choose a funny or comedic username, please consider first that other bingo players might view the name as being in bad taste.

10. Do not endorse or advertise any other online bingo sites during chat.

11. Please refrain from gossip about other players this is especially relevant if the player in question is not there to defend themselves.

12. Do not solicite other players for gifts or loans of money.

13. Welcome the new roomies (the new players) into chat room.

The rules here are set in order to safeguard the playing experience of all our players.

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